This notice explains how LuckyVortexRoom handles information when you browse, play as a guest or create an account on luckyvortexroom.com.
Who is responsible
LuckyVortexRoom
55 Colmore Row, Birmingham B3 2AA, United Kingdom
support@luckyvortexroom.com
Use the email above for privacy enquiries, access requests or account issues.
What we collect and why
| Information | Purpose and basis |
|---|---|
| Display name, email, password hash and recovery-key hash | Provide and protect the account you request; performance of our service agreement and legitimate security interests. |
| Virtual coin balance, round totals and up to 20 recent results | Save and restore the play service you request. |
| Age confirmation, settings and play-pause end time | Apply adult access controls, your preferences and requested breaks. |
| Session identifier and hashed request-rate identifiers | Keep sign-in secure and limit automated abuse; legitimate security interests. |
| Ordinary hosting logs, including IP address, request time and browser information | Deliver pages, diagnose faults and protect hosting infrastructure; legitimate operational and security interests. |
| Emails you choose to send us | Respond to your enquiry or exercise of rights. |
We do not request payment information, identity documents or a date of birth. Age confirmation is a self-declaration, not identity verification. Passwords and recovery keys are stored as one-way hashes, not readable copies.
Guest play and storage choices
Guest play does not require an email address. Your progress is held in browser session storage. Choosing “Remember guest progress on this device” saves it in local storage until you clear it or turn the option off. Play preferences and requested pause timers are stored on the device. See Cookies & storage for the specific keys and controls.
Advertising and analytics
This version of the site does not load third-party advertising pixels, Microsoft UET, Google Analytics or social-media tracking scripts. We do not sell personal information or share it for cross-site behavioural advertising. If optional tracking is introduced, we will update this notice and obtain any required consent before activating it. Browsing and guest play will remain available without optional tracking consent.
Who receives information
The web-hosting infrastructure processes requests and stores account records on our behalf. Site administrators may access information when necessary to maintain the service or answer your request. We may disclose information where required by law or to protect legal rights. We do not publish your email, game history or account details to other players.
How long we keep it
Account information remains while your account exists. You can delete it in My account, which removes the active personal profile and play progress. A hashed account identifier and play-pause expiry may remain to honour an active pause; this residual record contains no name, email, password or play history. Security rate-limit counters expire according to their enforcement window. Host log and backup retention is controlled by the hosting operator; contact us for details of a particular request.
Your choices and rights
You can access your profile, download account data, delete your account and change device-storage preferences. Depending on applicable law, you may also request correction, restriction, objection or portability of your information. Contact us if you cannot use the account controls. We may ask for proportionate information to confirm account ownership before acting.
You can complain to the UK Information Commissioner’s Office at ico.org.uk, or to your relevant data-protection authority. Contacting us first may help resolve the issue.
Children and security
The service is intended only for adults aged 18 and over. If you believe someone under 18 has supplied account information, contact us so we can investigate and remove it. We use HTTPS, password hashing, protected server storage, session controls and request-rate limits. No online system can guarantee absolute security.
International processing and updates
Hosting and support infrastructure may process information outside your location. Any international processing must follow applicable data-protection requirements. Contact us for current hosting and transfer information. We will update this notice as the service changes.