A HUMAN WAY TO GET HELP
Let’s clear things up.
A question about a game, your account or your privacy? Here’s how to reach Lucky Vortex Room.
Write to the room.
support@luckyvortexroom.comInclude your browser and device, the game name and a brief description of what happened. Never send your password or recovery key.
The email link opens your own email app. This page does not send a message automatically.
Correspondence
LuckyVortexRoom55 Colmore Row, Birmingham B3 2AA, United Kingdom
Before you write
Lost your password?
Use your saved recovery key on the account recovery page. Recovery is not sent by email.
Need the game rules?
Every game has a Rules & payouts button. You can also browse the full How to play guide.
Want a break?
Use Responsible play for pause controls and independent resources.
A privacy request?
Account holders can download their data or delete their account from My account. You can also email us with the subject “Privacy request”.